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Respondents FAQs
Each BuzzBack session usually involves three steps for new members:

First, if you haven't already signed up, you'll complete our quick and easy registration page.

Second, for some BuzzBack surveys, you'll answer a few questions upfront to see if you qualify for that particular session.

Third, when you qualify, you'll be taken directly to the latest BuzzBack session where you can share your thoughts and ideas with us.

Note: You will receive compensation when you qualify for and complete a BuzzBack session according to the details outlined in your email invitation. Only people who provide truthful, relevant, and constructive feedback will receive compensation.


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The standard award for completing a BuzzBack survey varies depending on survey length and topics. We provide sweepstakes, gift certificates and cash for studies. If you are invited back to more in-depth sessions, you will receive additional compensation.

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When you are invited to a BuzzBack session, you will answer a few brief questions to find out if you qualify. Once you have qualified, the survey will take you approximately 5-20 minutes to complete. If you are invited back to in-depth sessions, you will be asked to spend additional time sharing your thoughts and ideas, and you will receive additional compensation.

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Members can participate in a new BuzzBack session approximately every 30 days.

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Yes, if there is a BuzzBack session in progress that is open to members outside the US. We'll contact you when we have appropriate sessions targeted to your demographics and category interests.

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All BuzzBack tools integrate the latest web-based software and technology, but they are designed to work with the broadest base of computer and operating systems. For example, many of our tools use Flash, which has over 95% penetration globally.

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All of your personal information is protected under our privacy policy. We will never reveal your personal identity or associate it with feedback provided during a BuzzBack session unless you authorize and give consent for us to do so.

For more information, see our Privacy Promise.

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All your opinions and great ideas are read by our clients who use them to develop their new products, services, websites, marketing campaigns, etc. We will never reveal your individual identity nor associate your response with you personally. All your thoughts are extremely valuable to us so please be creative and be expressive!

For more information, see our Privacy Promise.

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Each BuzzBack session is designed to engage people who have lifestyles or personal experience relative to the topic of the research commissioned by BuzzBack clients. Our clients set these requirements to ensure the legitimacy and quality of their research results. For example, if a Shoe company uses BuzzBack to conduct research in the United States, the Shoe Company may wish to survey only people who wear shoes. In this case, BuzzBack would attempt to invite only people who wear shoes, but we would need to ask everyone who was invited whether or not they wear shoes regularly.

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There are two things you can do to improve your chances of qualifying:

First, answer all the questions in your personal profile. We try to target our email invitations according to your profile and the specific study. For example, if our clients require us to report on the ethnic makeup of our group of BuzzBack respondents, then we can only allow people who tell us their ethnicity to participate in that BuzzBack session. If you did not answer all of these questions originally and would like to update your Personal Profile, click here.

NOTE: Please do not email BuzzBack support after updating your Personal Profile to ask if you can try to re-qualify for a BuzzBack survey. This is not possible.

Second, answer HONESTLY! Several people fail to qualify for BuzzBacks because they do not answer questions honestly. BuzzBack has extensive experience in working with people online and we have developed ways of weeding out people who lie on our surveys. Trying to "beat the system" will only hurt your chances of qualifying.

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BuzzBack constantly has new research projects in process. When we have a project for which we think you have a good chance of qualifying, we'll send you an email invitation. This might be every month or every few months depending on the requirements of our clients. To increase your chances of being invited to a BuzzBack session, we suggest you answer all of the questions in your personal profile. Your updated personal profile helps us to better target email invitations for new studies. For example, if our clients require us to report on the ethnic makeup of our group of BuzzBack respondents, then we can only invite people who tell us their ethnicity to participate in that BuzzBack session. If you did not answer all of these questions originally and would like to update your Personal Profile, click here.

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