At BuzzBack, understanding consumers is what we're about - who they are and how they live - their behaviors, feelings and fears. Here's Wave 6 - this week with a focus on how those living with chronic illness in the US & UK are impacted, as behaviors and emotions change.
More people are starting to believe this situation will go on for LONGER than 5 months
But there is less concern about healthcare access, perhaps due to adapting to new arrangements.
For people with chronic illness, healthcare appointments in past six weeks are a different story
30% / 40%
ongoing health appointments converted to telehealth (phone or video)
*US / UK*
Most (over 80%) had a positive experience, but there is still room for improvement.
had ongoing health appointments cancelled or postponed indefinitely
*US & UK*
Cancelled appointments trigger a range of emotions