We are seeking a Research Director to help with client growth and vertical expansion. This position is involved in the entire research process at buzzback from proposal to report.                             

Responsibilities include:

  • Proposing methodologies based on the client’s needs and research objectives. Communicating recommended approaches during scoping calls with the client and drafting proposals.
  • Managing client relationships including all client communication related to the project, with a particular focus on translating research findings into business decisions.
  • Managing analysts throughout the process and interacting with operations and programming teams.
  • Crafting the ”story” based on the data and delivering that both verbally and visually.
  • Interacting with senior members from the client team and acting a liaison between us and the various client stakeholders.
  • Being involved in the development and optimization of our proprietary techniques and methodologies.


In this role, you need to be a creative thinker/problem solver and have a passion for delivering outstanding insights as part of our research team. In particular, you should be:

  • Highly motivated with excellent communication skills
  • Flexible to work on multiple projects in a fast-paced environment
  • Open to a dynamic work environment that is highly client focused
  • Personable and creative with strong written & verbal communication skills
  • A team player, enjoying a casual & friendly work environment
  • Able to think outside the box and find creative solutions to our clients’ problems

buzzback has a competitive employment opportunity that includes:

  • Competitive base salary plus discretionary bonus, commensurate with experience
  • Career advancement in a fast-growing company based on achievement
  • Medical insurance at no cost* for employee coverage
  • Other insurance plans including dental, vision, short term disability, etc.
  • Paid vacation, holidays, sick time
  • 401(k)

Qualifications – Successful candidates possess:

  • Bachelor's degree or equivalent experience, MA/MBA and/or professional training a plus
  • 10+ years of professional experience in market research agencies
  • Familiarity and comfort with various methodologies in the innovation space
  • Strong attention to detail, comfort in fast-paced environment, and a team player attitude

This position is based in New York City. We regret that we cannot pay for relocation expenses. Buzzback is an Equal Opportunity Employer.

For consideration, click here to submit a resume & cover letter. 

About our Company

buzzback is a full service market research provider. We strive to make research more intuitive, engaging and fun. We enable consumers to talk about their experiences and expectations through evocative imagery and rich language, allowing our clients to make faster and better decisions about what’s next for their brand. We play a key role for our clients in the development and refinement of advertising, messaging, positioning, and product concepts. Our clients include Fortune 100 CPG, Pharmaceutical, Restaurant, Technology and Retail companies as well as emerging category leaders. Both our techniques and our researchers have been recognized by the industry, with numerous awards from the ARF, MRS/ASC, and ESOMAR.

From our employees’ perspective, we were named one of the top 100 companies to work for in New York City for 3 years in a row. Buzzback excels when it comes to valuing and recognizing our employees and their potential. We have a very flexible remote working environment. The Company provides excellent benefits, opportunities to contribute in quarterly town hall meetings, and activities to celebrate the employees and foster comradery amongst the staff.

The Company celebrated twenty years in business in April 2020. Our CEO and senior leadership team are approachable and accessible; committed to developing employees and helping them succeed.

With our client relationships, cutting edge tools and employee empowerment buzzback is experiencing steady growth.